1. Display is turned upside down
This problem occurs only when your computer's graphic adapter supports screen rotation and the rotation is enabled. The solution is to disable rotation on your graphics adapter.
To disable rotation try the following Hotkeys first:
- Press <Ctrl><Alt> and the UP-ARROW simultaneously.
- Your display should be the right way up again, but it is only temporarily, to keep it this way follow next step.
- Press <Ctrl><Alt> and F12 simultaneously - it should open up a new panel with a couple of tabbed pages.
- Find the tab <Rotation> and click on it.
- At the top you will find an enable checkbox. Click on it to disable rotation.
- Click on <Apply>, then <OK> and restart your PC.
If the Hotkeys did not work, try the following:
- Go to Start>> Control Panel.
- Select Intel Extreme Graphics Applet.
- Click on the Rotation tab. Uncheck the Enable Rotation check box.
- Click Apply, then OK.
- Exit Control Panel and restart your computer.
during office hours if the above-mentioned procedure did not fix the problem.
2. The Graphics seems to be off the screen, cut-off or buttons not completely visible
or you get a message that your DPI setting is not correct
The problem is that your display is set to a higher DPI setting than 96. To fix the problem, do the following:
- Right-click on any open area on your desktop (where all your icons are).
- Select 'Properties" on the pop-up window.
- Select the Settings tab.
- Click on the <Advanced> button.
- On the General tab you will find DPI setting or on Windows versions prior to XP it will be indicated as 'Font size'.
- Select 'Normal Size (96 Dpi)' on Windows XP and 'Small font size' on other Windows versions.
- Click on Apply then OK.
- Restart your computer.
If the above solution did not work, contact us
during office hours for further technical support.